Welcome to The Rose Room Academy
Your privacy is important to us. This Privacy Policy explains how The Rose Room Academy AB (“The Rose Room Academy”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our websites, apply for our courses, become a student, communicate with us, or use our services.
This Privacy Policy applies to all websites, digital learning platforms, online services, applications, and subdomains operated by The Rose Room Academy that link to this Privacy Policy.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The Rose Room Academy AB is the Data Controller responsible for processing your personal data.
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
The Rose Room Academy AB
Email: contact@theroseroom.com
Website: www.theroseroom.com
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
Identity Information
- Name
- Date of birth (where required)
- Country of residence
Contact Information
- Email address
- Telephone number
- Postal address (where required)
Student Information
- Course applications
- Course enrolments
- Learning progress
- Assignment submissions
- Certificates earned
- Communication relating to your studies
Payment Information
Payments are processed securely by trusted third-party payment providers. We do not store complete payment card details.
Technical Information
We may collect technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Language settings
- Website usage information
Marketing Information
If you choose to receive marketing communications, we may process:
- Newsletter subscriptions
- Marketing preferences
- Event registrations
- Participation in surveys or promotions
3. How We Use Your Information
We process personal data to:
- provide our educational services;
- manage course applications and enrolments;
- create and administer student accounts;
- provide certificates and educational records;
- process payments;
- communicate with students and prospective students;
- respond to enquiries;
- improve our services and website;
- analyse website performance;
- maintain website security;
- comply with legal obligations;
- prevent fraud and misuse;
- send marketing communications where permitted by law or with your consent.
4. Legal Basis for Processing
Depending on the circumstances, we process your personal data based on one or more of the following legal grounds:
- performance of a contract;
- compliance with legal obligations;
- our legitimate interests;
- your consent;
- protection of vital interests where applicable.
5. Sharing Your Information
We only share personal information where necessary to operate our business or where required by law.
This may include trusted service providers that assist us with:
- payment processing;
- website hosting;
- learning platform services;
- website analytics;
- customer support;
- marketing services;
- IT security;
- accounting, auditing, and legal compliance.
All service providers are required to protect personal information and process it in accordance with applicable privacy laws.
6. International Transfers
Some of our service providers may process personal information outside your country of residence.
Where required by applicable law, we use recognised legal safeguards such as Standard Contractual Clauses approved by the European Commission or other legally recognised transfer mechanisms.
7. Data Retention
We retain personal information only for as long as necessary to:
- provide our services;
- fulfil contractual obligations;
- comply with legal requirements;
- resolve disputes;
- enforce our agreements.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- access your personal information;
- request correction of inaccurate information;
- request deletion of your personal information;
- request restriction of processing;
- object to certain processing activities;
- withdraw consent at any time where processing is based on consent;
- request a copy of your personal information in a portable format;
- lodge a complaint with the relevant supervisory authority.
9. Data Security
We maintain appropriate technical and organisational security measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction.
While no system can guarantee absolute security, we continuously work to maintain a high level of protection.
10. Cookies
Our websites use cookies and similar technologies.
For detailed information about our use of cookies and how to manage your preferences, please refer to our Cookie Policy.
11. Children’s Privacy
Our services are not intended for children under the age required by applicable law without the involvement or consent of a parent or legal guardian where such consent is required.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- changes to our services;
- legal requirements;
- technological developments;
- business operations.
The most recent version will always be published on our website together with the updated revision date.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.
The Rose Room Academy AB
Email: contact@theroseroom.com
Website: www.theroseroom.com
